Privacy Policy

This Privacy Policy explains how Dua Lock ("we," "our," or "us") handles information when you use the Dua Lock iOS application and our website.

Dua Lock is designed to keep sensitive habit, prayer, and app-blocking information on your device whenever possible. We do not sell your personal information and we do not use advertising networks.

1. Information processed by Dua Lock

We do not require you to create an account. We do not ask for your email address, phone number, contacts, photos, or payment-card details inside the App.

The App may process the following information:

• On-device preferences, such as your display name or nickname, age range, religious preference, selected prayer settings, and streak progress.
• On-device blocking settings, such as the apps or categories you choose to block and your emergency unlock activity.
• Location or time-zone information, if you allow it, to calculate prayer times. Precise location data is used for app functionality and is not sent to our analytics provider.
• Subscription status supplied through the iOS purchase flow so the App can unlock paid features and restore purchases.
• Limited product analytics events, described below, to help us understand whether the App is working and where users get stuck.

2. Product analytics

We use privacy-filtered analytics to improve Dua Lock. These events may include onboarding steps viewed or completed, permission status, selected subscription plan, purchase-result status, broad app-selection count buckets, screen category, schedule readiness, block-intervention activity, streak buckets, app version, and basic technical information.

We do not intentionally send your selected app names, exact location, personal name, prayer notes, contacts, payment card details, or message contents to analytics.

3. How we use information

We use information to:

• Provide the App's prayer-time, blocking, streak, and subscription features.
• Understand app performance and where the onboarding or purchase flow can be improved.
• Diagnose bugs, crashes, and reliability issues.
• Respond to support requests if you contact us.

4. Third-Party Services

We rely on the following third-party services to operate and improve the app:

• PostHog — for privacy-filtered product analytics and feature usage.

PostHog may process anonymized or privacy-filtered analytics data according to its own privacy practices. No personally identifiable information is intentionally transmitted. You can learn more at posthog.com/privacy.

5. Payments and platform services

Paid subscriptions are processed through Apple's in-app purchase system. We do not receive or store your payment-card number. Apple may process purchase, refund, tax, and account information according to Apple's own terms and privacy practices.

6. Data sharing and sale

We do not sell your personal information. We do not share your data with advertising networks or data brokers. We may disclose information if required by law or to protect the App, our users, or our legal rights.

7. Your privacy controls

You can control device permissions such as location and Screen Time access in iOS Settings. Because Dua Lock does not use user accounts, there is no account profile to delete. If you contact us with a privacy request, we will help where we can based on the information reasonably available to us.

8. Children's privacy

Dua Lock is rated 4+ on the App Store. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information unintentionally, we will take reasonable steps to delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new effective date at the top of this page. Continued use of the App after changes go into effect means you accept the updated policy.

10. Contact

If you have any questions about this policy or your data, contact us at:

dualocksupport@gmail.com